Terms Of Service

DIGIRG, a website development and hosting service provider registered under Indian law, offers professional services to businesses and individuals. These Terms and Conditions (“Terms”) govern the use of DIGIRG’s platform and associated services (“Services”). By engaging DIGIRG, you confirm your legal capacity to enter into this agreement and agree to comply with Indian laws and regulations.

These Terms apply exclusively to activities conducted through DIGIRG’s online platform and services.

1. Acceptance of Terms

By using DIGIRG’s platform or availing of its services, you agree to these Terms, our Privacy Policy, and any additional guidelines or agreements provided. Use of DIGIRG’s services implies your consent to these policies. DIGIRG operates in compliance with the Information Technology Act, 2000, and other applicable Indian laws.

2. Scope of Services

DIGIRG provides a range of services, including:

• Custom Website Development: Tailored to individual and business needs.
• Website Hosting: Reliable uptime and secure infrastructure.
• Integration of Third-Party Tools: Including payment gateways, chatbots, and CRM systems.
• Technical Support: Regular updates and ongoing project maintenance.
• Licensing of Proprietary Products: Ready-to-go website products with encrypted code and license-based functionality.

3. Data Loss Policy

If you use DIGIRG’s hosting services, you acknowledge and agree to the following:

• User Responsibility: You bear sole responsibility for the adequate security, protection, and integrity of your data.
• Backups: You must regularly create backup copies of your data and store them outside the server provided by DIGIRG . This ensures data availability in case of any loss or corruption.
• No Guarantee of Data Recovery: In any situation leading to data loss, DIGIRG will not be responsible for providing 100% recovery of the data. You are required to restore the data using your backups.
• Pre-Change Backups: Before making any changes to your website or hosting environment, you are obligated to perform a complete data backup.

4. Ready-to-Go Website Products

For select services, DIGIRG offers ready-to-go website solutions. These products are designed for immediate use and include functionality that is activated via a unique license key provided to the client. To protect the proprietary nature of these products:

• The website code is delivered in an encrypted format to safeguard intellectual property.
• Clients will not receive the readable source code, as the business model of these products does not support code ownership transfer.
• Clients are licensed to use the product within the agreed terms, and any attempts to reverse-engineer, decrypt, or modify the encrypted code are strictly prohibited.

5. Free Website Giveaway

DIGIRG occasionally runs free website giveaways through our social media handles and website. The terms of the giveaway are as follows:

• Website Only: Winners of the free giveaway will receive a basic website as part of the promotion. The website provided will be a pre-designed template with standard features and functionality.
• No Customization Included: The free website comes as-is, without any customizations, additions, or changes beyond the standard template provided.
• Additional Customizations: If the giveaway winner requests any additional features, customizations, or modifications beyond the provided website, the winner will be required to pay for those services separately. DIGIRG will provide a quote for any extra work, and payment must be made before such work begins.

Details of specific services, deliverables, timelines, and pricing will be outlined in separate agreements or invoices.

6. Service Use Guidelines

6.1 Registration and Account Management

Clients must provide accurate information during registration. All communication, including project updates, invoices, and support, will be sent to the registered email or contact number.

6.2 Content Ownership

All content, including text, images, and data shared by clients for website development, must be owned by the client or legally authorized for use. Clients are responsible for ensuring compliance with copyright and intellectual property laws.

6.3 Licensing

Proprietary tools, software, plugins, or ready-to-go website products provided by DIGIRG are licensed, not sold. Clients may use these tools or products only for the specific project for which they are licensed and must not reproduce, distribute, reverse-engineer, or modify them without prior consent.

7. Client Responsibilities

7.1 Content Compliance

Clients must ensure that content provided for websites does not:

• Violate Indian intellectual property or copyright laws.
• Contain offensive, defamatory, or obscene material.
• Threaten public safety or national security.

DIGIRG reserves the right to refuse projects containing unlawful or inappropriate content.

7.2 Payment Terms

Clients must adhere to agreed payment terms. Non-payment or delayed payments may result in service suspension until dues are cleared.

7.3 Account Security

Clients are responsible for maintaining the confidentiality of their account credentials. DIGIRG will not be liable for unauthorized access or changes resulting from negligence.

8. Intellectual Property Rights

8.1 Ownership of Deliverables

Upon full payment, clients will own the final website and its custom-developed code unless otherwise specified. However, DIGIRG retains ownership of proprietary tools, templates, plugins, and ready-to-go website products, including encrypted codes and license-based features.

8.2 Branding and Credits

DIGIRG reserves the right to include a small footer credit (e.g., “Designed by DIGIRG”) on websites unless explicitly requested otherwise by the client.

9. Anti-Abuse and Fair Use Policy

DIGIRG prohibits:

• Using the platform or services for illegal or harmful activities, including hacking or phishing.
• Uploading malware, spyware, or other malicious software.
• Excessive use of resources affecting service performance for other clients.

Violations may result in immediate suspension or termination of services without refund.

10. Legal Compliance and Dispute Resolution

10.1 Compliance with Indian Law

Clients must comply with all relevant Indian laws, including the Information Technology Act, 2000, the Copyright Act, 1957, and the Consumer Protection Act, 2019.

10.2 Dispute Resolution

Disputes arising from these Terms will be governed by the laws of India. Efforts will be made to resolve disputes amicably. If unresolved, disputes will be referred to arbitration under the Arbitration and Conciliation Act, 1996, with the seat of arbitration in [City], India.

11. Support and Maintenance

DIGIRG provides support and maintenance services as agreed in the service contract. These may include:

• Fixing bugs or technical issues post-delivery.
• Adding new features or updates for an additional fee.
• Hosting and server management (if included in the package).

DIGIRG reserves the right to charge for support services outside the agreed scope.

12. Termination and Refunds

12.1 Termination by DIGIRG

DIGIRG reserves the right to terminate services for violations of these Terms or non-payment.

12.2 Refund Policy

Refunds will be processed only for services explicitly covered by refund terms in the agreement. Work already completed is non-refundable.

13. Contact Information

For inquiries, support, or complaints, contact us at hello@DIGIRG.cloud.

By engaging DIGIRG’s services, you acknowledge and agree to abide by these Terms and Conditions, including the data loss policy, terms of the free website giveaway, and the encrypted website product license.