Privacy Policy

 

At DIGIRG, the information we gather from customers enables us to tailor and enhance your experience with us continually. We use your information to assist with various needs, such as managing customer accounts, communicating about vouchers, products, services, and promotional offers, updating our records, and displaying personalized content that might interest you. This data is crucial for improving our platform, detecting and preventing fraud or abuse, and enhancing your overall experience. Our use of Cookies and Device Data helps us link your activities within the Platform to the information we store about your profile or interactions with our site.

Information Collection

We collect information to deliver better services to all our users, from understanding basics like your language preference to more nuanced details, such as which DIGIRG services you find useful or are available based on your location. The data we collect and how we use it depends on how frequently you use our services and manage your privacy settings on your device. We will always request your explicit consent for sensitive personal information and before using it for any purpose not covered in this Privacy Policy.

User Information

When you download and register with our Application, we may collect:

• Your name, email, phone number, and other registration details.
• Transaction-related information (e.g., purchases, responses to offers, downloads, or application usage).
• Information you provide for support or assistance.
• Other details you may input, such as project management information and contact details.

The Application may automatically collect data, including device type, IP address, mobile operating system, and browser type, as well as details on how you use the Application. This information helps us provide better services, including important updates and promotions. Should you choose to share data in your profile, chats, or other interactive areas, please remember that such data is accessible publicly and visible to anyone on the platform.

Location Data

We collect location data to provide services tailored to your proximity, such as nearby merchants and relevant offers. This data can be gathered through GPS, IP address, or device sensor data. Your device settings and the DIGIRG app allow you to control how and when this information is collected.

Contacts and Friends

DIGIRG may request permission to access your contacts solely to help you connect with others on our platform. Only phone numbers, names, and emails associated with your contacts are collected; other information is filtered out. If you enable contacts uploading, information from your phone contacts will be regularly updated to help you find acquaintances who are also on DIGIRG. You have the option to disable this feature in your device settings.

Financial Data

To use certain DIGIRG services, you may need to link a payment method, such as a mobile wallet or credit card. The financial information gathered is used to authenticate your identity, process payments, and deliver a smoother experience with DIGIRG . We employ encryption and other security measures to safeguard your financial details and do not share or sell this information to third parties without your explicit consent.

Third-Party Access

We only share user information with third parties in specific ways outlined in this privacy statement. This includes complying with legal obligations, performing contractual obligations, and protecting rights and safety. We ensure that any third-party services we use have security measures consistent with our policies.

Security Measures

DIGIRG is committed to protecting your data from unauthorized access. We implement commercially reasonable safeguards for information security, although absolute security cannot be guaranteed. If any security breach occurs, we will notify you using the contact details you provided.

Data Retention

We retain user-provided data as long as you are actively using the Application, followed by a reasonable retention period. For any requests to delete data, please contact us at hello@digirg.cloud.

Tracking and Cookies

We use cookies, tracking pixels, and similar technologies to customize the Application and enhance your experience. You can adjust your browser settings to manage or reject cookies, though this may affect functionality.

Contact Us

For any questions or requests related to your personal data, such as obtaining, correcting, or deleting information, please contact us at help@digirg.cloud. By using DIGIRG services, you agree to this Privacy Policy’s terms and any subsequent updates made at our discretion